Putting Customers First (in All That We Do)

For anyone reading this, it’s entirely possible that you found your way to Kings Ford as a result of Google-ing ‘Ford Dealerships Near Me’. Whether that’s true for you, or not, we’re glad to have you. For prospective buyers in and around the Cincinnati area, Kings Ford is a perfect destination for anyone looking to explore everything that Ford has to offer.
Drawing valued customers from as far as Mason, Loveland or Westchester, Kings Ford takes great pride in building lasting relationships. Our success in doing so is built upon more than just our extensive inventory, or great pricing. In everything that we do, we aspire to create a satisfying, customer-centric buying experience. These strengths, combined with the inarguable value presented by Ford’s lineup, make it easy to understand why so many prospective buyers find themselves drawn to 9555 Kings Automall Road – and why so many choose to come back.
Let’s take a closer look at what Kings Ford has to offer you, to ensure that your next car-buying experience is as positive as you deserve
Your Time. Your Terms
We believe that there is nothing more important than respecting your time, as well as the other resources that you employ throughout your car-buying experience. Sure, sometimes the decision to buy a car can be done on a whim, but far more often, our customers perform substantial due diligence before deciding to move forward with such a major purchase.
In years past, car buying might involve treks between multiple dealerships, and time spent window-shopping, test-driving and enduring high-pressured sales tactics. Kings Ford recognizes that this is no way to build a relationship. We aspire to create a car-buying experience that respects your investment of time and energy, that begins right here at www.kingsfordinc.com.
Visit our online inventory and you’ll find a thorough online profile for every vehicle on our lot. This real-time visibility is offered to let you shop from the comfort of your own home, office or mobile phone. With the click of a mouse or the swipe of a finger, you can explore manufacturer specifications as well as individual features unique to each vehicle. This combined with an equally thorough image gallery makes for the best possible introduction to vehicles that you may be considering.
To further our goal of simplifying your buying experience, we also offer online shopping tools. This includes, but is not limited to (i) a payment calculator, to ensure that the estimated payment fits your budget and (ii) the opportunity to schedule a test drive online. After all, why should any step of car-buying take more of your time than is necessary?
And for those of our customers interested in pre-owned vehicles, we are glad to provide CarFAX vehicle history reports. This helps us to create a transparent car-buying experience, ensuring that you can buy with utmost confidence.
We also offer our customer the means of applying for financing online, meaning that Kings Ford customers are truly able to minimize every type of burden that other dealerships place upon their time. Bottom-line: your time matters to us.
Unparalleled Customer Service
Customer Service is far more than just some generic term here at Kings Ford. Taking great pride in creating an environment that is designed around you means that our customer service must echo consistently through every conversation and every interaction.
For our online customers, first contact with our internet sales team shows our commitment to customer satisfaction. We want our customers to feel empowered and well-informed in their buying experience. Visit our dealership and our Sales Team takes the same approach. We invite you to ask questions! After all, here at Kings Ford, an informed and confident customer is our favorite kind.
But doing right by our customers carries over to our other departments, as well. Our Finance Department is dedicated to ensuring that you find the financing option that best suits you. Our Service and Parts Department are equally committed to meeting your needs and exceeding your expectations. Because ultimately, that is the only means of creating a truly satisfying experience, not just in terms of car-buying…but in terms of car-owning.
Extensive Inventory
Last, but certainly not least, are the hundreds of vehicles that make up our extensive inventory of new, pre-owned and Certified vehicles. We’ve touched on this briefly in discussing our online inventory, but it’s important to understand that selection really does matter.
Our commitment to inventory is the key to ensuring that we’re able to connect you, and all of our valued customers, with the best vehicle for them. For some customers, this is as simple as helping them to drive off in the vehicle they came for. For others, it may mean exploring the best vehicle, trim level or buying option to fit the unique demands of their budget.
Ford’s new model year lineup is one of the most exciting that we’ve ever seen. Are you in the market for a 2018 Ford? Whether you’re interested in a car, crossover, SUV, truck or performance vehicle there are plenty of reasons to be excited.
And if you’re interested in pre-owned vehicles, not only do we have wide-range of offerings, but we are an authorized dealer of Ford Certified Pre-Owned vehicles. For pre-owned customers looking for added assurance, finding out more about our CPO offerings might be perfect for you.
Our valued customers come in from all walks of life. With something for everyone, we take great pride in our ability to help every one of them.
In Closing
Here at Kings Ford, we hope that you’ll provide us with the opportunity to show you just how different a car-buying experience can be. Built upon a philosophy of integrity, a genuine desire to build and maintain valued relationships and to put our customers first in all that we do, Kings Ford is here for you.
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